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Privacy Policy

How onlinEd collects, uses and protects your personal information

Effective from 1 January 2020.

1. This Privacy Policy describes the policies and procedures on the collection, Use and disclosure of personal information when You interact with onlined (Pty) Ltd (Registration Number: 2022/248082/07) t/a onlinEd and tells You about Your privacy rights and how the law protects You.
2. onlinEd Uses Your Personal data to offer, provide and improve the Service. By Using the Service, You agree to the collection and Use of information in accordance with this Privacy Policy.

Interpretation and Definitions

3. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

4. For the purposes of this Privacy Policy:
1. 4.1 Account means a unique account created for the Student to access Our Service or parts of Our Service.
2. 4.2 Company (referred to as either "the Company", "We", "Us", "Our" or "onlinEd" in this Agreement) refers to onlined Pty (Ltd) (Registration Number: 2022/248082/07).
3. 4.3 Country refers to South Africa.
4. 4.4 Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
5. 4.5 Personal Data is any information that relates to an identified or identifiable individual.
6. 4.6 Service refers to the tutoring and related services offered by the Company.
7. 4.7 Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is Used.
8. 4.8 Third-party Social Media Service refers to any Website or any social network Website through which a User can log in or create an account to Use the Service.
9. 4.9 Usage Data refers to data collected automatically, either generated by the Use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
10. 4.10 Website refers to official Website address of onlinEd.
11. 4.11 You means the individual accessing or Using the Service, including a parent or guardian on behalf of which such individual is accessing or Using the Service, as applicable.

Collecting and Using Your Personal Data

5. While Using Our Service, We may ask You to provide Us with certain personally identifiable information that can be Used to contact or identify You, for purposes of providing You with the required Service. Personally identifiable information may include, but is not limited to:
1. 5.1 Email address
2. 5.2 First name and last name
3. 5.3 Name of School which You attend
4. 5.4 Phone number
5. 5.5 Address
6. 5.6 School Report Card

Information provided to Third-Party Services

6. onlinEd will Use Third-Party Services, which may include but not be limited to services such as, Microsoft Teams, Zoom, Google Classroom or similar services.
7. Any information provided to such Third-Party Services during the registration or Use of such Services, shall be between You and the service provider.
8. onlinEd shall not be accountable or responsible for any illegal Use of such information provided.

Use of Your Personal Data

9. The Company may Use Personal Data for the following purposes:
1. 9.1 To provide and maintain Our Service, including to monitor the Usage of Our Service.
2. 9.2 To offer Your required service to Our panel of Tutors, as selected by onlinEd from Time to time.
3. 9.3 To manage Your Account: to manage Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered User.
4. 9.4 To contact You: To contact You by email, telephone calls, SMS, Whatsapp or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation, as applicable from time to time.
5. 9.5 To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
6. 9.6 To manage Your requests: To attend and manage Your requests to Us.
7. 9.7 For business transfers: We may Use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service Users is among the assets transferred.
8. 9.8 For other purposes: We may Use Your information for other purposes, such as data analysis, identifying Usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.
10. We may share Your personal information in the following situations:
1. 10.1 With Service Providers: We may share Your personal information with Service Providers, including Tutors to monitor and analyse the Use of Our Service, to contact You.
2. 10.2 For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another Company.
3. 10.3 With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates may include Our parent Company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
4. 10.4 With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
5. 10.5 With Our Attorneys: We may share Your information with Our Attorneys as and when necessary for purposes of providing a legal service to Us in relation to You.
6. 10.6 With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

11 The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and Use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

Transfer of Your Personal Data

12 Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your town, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
13 Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
14 The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

15 If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

16 Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

17 The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
1. 17.1 Comply with a legal obligation;
2. 17.2 Protect and defend the rights or property of the Company;
3. 17.3 Prevent or investigate possible wrongdoing in connection with the Service;
4. 17.4 Protect the personal safety of Users of the Service or the public;
5. 17.5 Protect against legal liability.

Security of Your Personal Data

18 The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to Use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us by email: info@onlined.co.za